Collections Representative


Adecco is currently assisting a local client in their search to fill a Collections Representative paying 18.36/HR in Newark, DE 19711. Apply now if you meet the qualifications listed below!


Type: Fulltime (40 hours / week) contract

Length: 6 months

Pay: $17.00/HR

Shift/Hours: Mon – Friday, between 8AM-8PM


Responsibilities for this Collections Representative job include, but are not limited to:

Handles more complex escalated customer calls in order to resolve in the most satisfactory manner for all parties concerned. Calls are non-routine and require deviation from standard screens, scripts and procedures. May respond to faxes and emails. Requires extensive knowledge of the organization, products and/or services. Possesses high level of technical skills. May require advanced problem-solving skills and involve cross selling or up selling other financial products.


Qualifications for this Collections Representative job:

  • Requires 1 to 3 years of customer services and/or collections experience
  • Excellent communication and problem-solving skills
  • Solid understanding of the Inbound Call Center
  • Ability to adapt quickly to change
  • Proven ability to meet and exceed productivity and quality monitoring goals
  • Excellent PC skills
  • Must be a team player
  • Ability to seek solutions for customers in a fast-paced environment
  • 1+ years of financial industry or mortgage servicing experience preferred
  • Collections experience preferred


Why work for Adecco?

  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Excellent medical, dental, and vision benefits


IMPORTANT: This Collections Representative job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume.


The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans


Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Adecco will consider qualified applicants with arrest and conviction records for employment

  • Apply with Adecco

Reference number US_EN_99_028082_1189595