Collections Representative (Skip Tracer)

Adecco is currently assisting a local client in their search to fill a Collections Representative (Skip Tracer) job in Norfolk, VA. Apply now if you meet the qualifications listed below!


Type: 40 hours per week

Length: Contract to Hire

Start Date: Within one to two weeks of offer

Shift/Hours: 6:30am to 3:00pm, M-F

Pay: $21.00/hr

Training: Paid training provided.  Must complete and pass ACA exam at the conclusion of course,



Responsibilities for this Collections Representative (Skip Tracer) job include, but are not limited to:

  • Works within a team environment performing inbound/outbound calling duties to customers with delinquencies
  • Confirms customer information and updates data as required
  • Utilize provided tools to research and seek out needed data for customer contact
  • Abide by state and local collections laws and execute skip tracing in accordance with FDCPA,
  • Able to interact with customers in a polished and professional manner
  • Follow proper escalation protocols as necessary

Qualifications for this Collections Representative (Skip Tracer) job:

  • Knowledge of collections or working with delinquencies.
  • Ability to think quickly to obtain necessary information from customers when traditional methods fail.
  • Ability to enter data into company system with a high degree of accuracy.
  • Strong attention to detail.
  • Ability to effectively communicate both verbally and in written form.
  • Ability to learn and use new systems.
  • Strong attention to detail and organizational skills are required
  • Attendance and punctuality are essential for this position



Why work for Adecco?

  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Excellent medical, dental, and vision benefits


IMPORTANT: This Collections Representative (Skip Tracer) job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume.


The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans


Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Adecco will consider qualified applicants with arrest and conviction records for employment






  • Apply with Adecco

Reference number US_EN_99_028082_1231081