Collections Specialist

  • Location
    West Palm Beach, Florida
  • Job type
    Contract/Temp to Hire
  • Category
    Office, Clerical & Administrative - Collections

Adecco is currently assisting a client in their search to fill a Collections Specialist role located in West Palm Beach, FL!  If you would like to pursue a great opportunity, then Apply Now if you meet the qualifications listed below.


POSITION: Collection Specialist

LOCATION: West Palm Beach, FL

DURATION: 12 months (Temp to Perm)

PAY RATE: $21.90 p/hr

HOURS: Monday – Friday between 8:30am-5:30pm


Essential Functions/Responsibilities:

The Collection Specialist will make a large volume of calls and National Accounts and be the liaison between customers and the sales branches across North America. The Collection Specialist works well with sales team and understands our customers are repeat customers and must be treated with respect so as not to damage relationships. • Responsible for the daily follow up and collection activity of approx. 1,000 customer accounts: Maintenance, Open Order, New Equipment and Modernization accounts. • Prepare customer concessions and Legal/Collection packages – prepare, obtain signatures, send into NAA, and follow-up that documents are processed. • Follow up on status of liens with NCS. • Follow-up and perform collection activities. • Account reconciliations – both internal and external customers • Call customers regarding collection issues. • Keep customer contact information current in our systems - phone numbers, fax numbers, and email addresses. • Send invoices and statements to customers as requested or as necessary to collect on accounts. • Document all collection activities within JDE Account Activity Log (notes). • Hold collection meetings with reps 2 times a month. • Prepare data for monthly regional collection meetings. • Manage the A/R reserve list to collect all possible balances. • Utilize Linx to locate customer information and raise cancellation alerts in Linx as deemed necessary. • Special Projects • Follow all company policy and procedures. • Complete all required ethics training courses. The culture is businesslike and professional. The accounts in the Otis portfolio are A-class, high profile clients, comprised of building owners/owner groups, large property management companies, high volume General Contractors and Developers. Successful candidates should have experience working with similar AR portfolios.


**If interested, contact the recruiter Symone Fields at **



  • Experienced collecting for high volume B2B AR portfolios
  • Process-oriented
  • Fluent in numerous computer-based collections applications
  • Excellent verbal, written, and listening skills
  • Must enjoy working in a team environment, independently and possess a solid work ethic


***Applicants must be currently authorized to work in the United States on a full-time basis. We’re unable sponsor applicants with the following work visas:  H1B, H2B, E3, TN1***


How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco. 


Once candidates have applied, resumes will be screened for review. I will reach out to you if are chosen for the next step in the application process. If you have any questions please feel free to reach out to:


Recruiter: Symone Fields



IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume for review. For other opportunities available at Adecco go to


The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.


Equal Opportunity Employer Minorities/Women/Veterans/Disabled


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Reference number US_EN_99_028082_11931559