Collections Verification CC Agent


Adecco is currently assisting a client seeking Collections and Verifications Specialists in Salt Lake City. This is a temp to hire opportunity that will Work From Home. These are Call Center Agent Roles. If you meet the qualifications listed below, please Apply Now!

Essential Functions

  • Inquire to and correspond with customers in attempt to collect on unpaid prescriptions
  • Place calls or send messages to those with unresolved issues
  • Review claims to ensure blocks are placed to prevent bad debt and remove blocks when appropriate so that medications can be processed
  • Maintain the database by entering, updating, and retrieving data
  • Assist in resolution of outstanding invoice problems from past due accounts
  • Identify and escalate payment issues according to established procedures
  • Qualifications

  • Basic computer and keyboarding skills are required; Microsoft Office suite is a plus
  • Excellent interpersonal and communication skills, including good grammar and diction
  • Excellent customer/interpersonal service and communication skills, both verbal and written.
  • Maintain a positive and professional demeanor during all business interactions
  • Work independently with minimal supervision
  • Understanding of medical terminology and billing is desired
  • Ability to sit for long periods (up to 8 hours per day)
  • Minimum High School diploma or GED equivalent required. Some training in medical billing and experience in collections would be a plus.

    This is a full-time, hourly, position based in Salt Lake City, UT. These are Work From Home opportunities.  On-the-job training and career opportunities are available to hard working individuals.

     Pay Rate for this position is $14.00 - $16.00 depending on experience.

    Weekly or daily pay – you receive a paycheck every week or every day with our exclusive daily pay option! Only use at Daily Pay Sites

    · Comprehensive benefits after 1 week – medical, dental, vision, options available

    Click on “Apply Now” to be considered for this Collections and Verifications Specialist!

    Equal Opportunity Employer Minorities/Women/Veterans/Disabled

    Equal Opportunity Employer/Veterans/Disabled

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    The Company will consider qualified applicants with arrest and conviction records

    • Apply with Adecco

    Reference number US_EN_99_027137_1477230