Collector - Collections

  • Location
    Asheville , North Carolina
  • Category
    Accounting & Finance - Accounts Receivable
  • Job type
    Direct Hire

Collector - Collections
Primary Function:
This person will be responsible for a group of accounts within our accounts receivable area. Follow up with collection activities as needed. Handling customer complaints and researching disputes as they arise.

Job Duties:
Contacting past due customers: by phone, fax or e-mail as needed to determine why payments have not come in.
Researching problems as they are uncovered in the collection process and working with Customer Services to resolve the problem.
Oral and written reports to management as needed.

Maintain customer satisfaction goals of the company while balancing the cost of meeting those goals.
Job Knowledge:
Skills in use of Word, Excel and BAAN ERP, Cforia collections/ deduction management, ECMS systems are important. Must have strong organizational skills, excellent communicator, self-motivated and work effectively in a fast paced multi-task environment.
Must be able to work with little supervision at times and must be a team player.

Job Knowledge:
Skills in use of Word, Excel and BAAN ERP, Cforia collections/ deduction management, ECMS systems are important. Must have strong organizational skills, excellent communicator, self-motivated and work effectively in a fast paced multi-task environment.
Must be able to work with little supervision at times and must be a team player.

Experience:
One to three years in a medium to large company preferred.

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Reference number US_EN_1_028227_11702432