COLLECTOR II

Adecco is currently assisting a local client in their search to fill an exciting Collector II role in Austin, TX!  Apply now if you meet the qualifications listed below!

POSITION: Collector II
LOCATION: Austin, TX

HOURS: Full-Time; M-F
DURATION: 3 - months; with potential to extend or become permanent 
PAY: $17.00-19.00/hr.

Responsibilities, Qualifications, & Details:
We are looking for more direct AR/Collections experience (more experience contacting customers directly for payment).

Accounts Receivable Administrator/Collector will serve as first-line representatives responsible for handling inbound/outbound call inquiries, processing transactions, and conducting research on customer accounts. Agents are responsible for analyzing account histories, collecting past due amounts for specified accounts and negotiating with customers on payments. This duty is performed within significant time constraints in order to increase cash flow and ensure incoming orders are not delayed due to delinquencies. Knowledge of commonly used Accounts Receivable concepts, practices, and procedures is required, as well as sound judgment. Agents must be proactive in reaching out to accounts to update account status. Excellent verbal and written communication skills are imperative when interacting with office personnel, healthcare professionals and sales representatives.

Responsibilities:
1. Analyzes and collects on past due accounts using best collection strategy.
2. Negotiates with accounts without jeopardizing the relationship with Client to collect all past due amounts and resolve payment problems.
3. Researches complicated account discrepancies and handles complex account reconciliations involving consignment billings and billings with multiple returns and/or credits associated.
4. Exercises sound judgment and discretion in routine decisions to ensure accuracy and satisfaction.
5. Works with other departments to ensure resolution of disputes or inquiries.
6. Works with customers to provide documentation needed to clear outstanding invoices, deductions, and open credits.
7. Ensures customers are aware of options such as sending emailed invoices and statements, as well as utilizing Client Direct to pay bills and pull reports.
8. Accurately documents all account interactions and adjustments for internal and external audits.
9. Identifies problem accounts and notifies management of issues that could indicate uncollectable claims or possible bankruptcy to prevent future losses to Client.
10. Completes all tasks with a high level of accuracy and detail in a timely manner.

Education (required):
• High School diploma required; Associate’s or Bachelor’s degree in Business, Finance or Accounting preferred

Experience:
* At least 1 year of current SAP experience.
* 2-5 years minimum experience working in Accounts Receivable, experience in Customer Service a plus.

How to Apply: Click on “Apply with Adecco” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply with Adecco” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities, available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to: Natasa Jankovic at Natasa.jankovic@adeccona.com.

The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

 

  • Apply with Adecco

Reference number US_EN_99_022862_11999340