Commercial Insurance Manager

Adecco is currently assisting a local client in their search to fill an exciting Commercial Lines Account Manager III role in Pleasanton, CA! Apply now if you meet the qualifications listed below.

Responsibilities, Qualifications, & Details:
Support Property and Casualty producer and Account Executive, if applicable, by serving the larger and more complex clients, to be knowledgeable in coverages, carrier guidelines, underwriting and legislative changes, to maintain relationships with clients and carrier representatives, making independent decisions relative to analysis of coverage, recommending coverage needs and negotiating insurance premiums with carriers.

Job Duties:

Build and maintain key client and carrier relationships, by phone, email and in person
Assist assigned clients and staff with service questions related to administration, billing, claims issues and problem-solving, upon request
Continually seek cross-sell opportunities and suggest new lines of coverage
Work with producer to monitor and manage the renewal process for assigned clients. Provide analysis and recommendation of coverage to client. Negotiate insurance premiums with carriers on basis of claims analysis
Attend and coordinate meeting with client and/or producer to present the renewal and supporting documents to gain acceptance for the renewal or commitment to go to market for alternative options
Prepare marketing information or provide required information to a marketing person. Once marketing options have been prepared, the produced and Account Manager will present he options to the client
Conduct quarterly account management visits with assigned clients to review renewal decisions. Formulate a plan with producer to address any issues
Review claims reports monthly and deliver reports to clients on monthly or quarterly basis, as required
Provide administrative support on other tasks such as assigned special projects and development of new ideas/services, as requested. Make recommendations as necessary to meet a need, correct a problem or provide additional service
Become proficient in the Agency Management System, specifically to update policies that are written or renewed, log activities to document client meetings, carrier follow-up, service issues, establish follow-up date and daily manage follow-up in Agency Management System. Also, understand how to use the system to acquire information to assist clients
Attend seminars, classes and carrier meetings to keep abreast of new products available for clients and acquire expertise in legislative changes, as opportunities occur
Mentor Account Manager II and Account Manager I

Must Have:

Bachelor’s degree or equivalent education and related training
Eight (8) years of experience gaining knowledge of the Property and Casualty business or equivalent experience
State-issued license
Ability and experience working with large retail accounts
Good written and verbal communication skills
Good problem-solving skills
Good organizational skills
Demonstrated proficiency in basic compute applications such as Microsoft Office software products
Ability to travel, occasionally overnight

Pay Rate: $30.00hr
Shift Start/End Time: first shift/general business hours

How to Apply: Click on “Apply with Adecco” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities, available at Adecco go to

If you have any questions surrounding the application process, please feel free to send an email to:

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

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Reference number US_EN_2_022862_406115