Commercial Returns Coordinator

Adecco is currently assisting a client in their search to fill a Commercial Returns Coordinator role in Highland, IL!


Apply now if you are interested and meet the qualifications listed below!


POSITION: Commercial Returns Coordinator

LOCATION: Highland, IL

PAY: $17 /hr

DURATION: 12 months

HOURS: First Shift


Position Overview:

The Commercial Returns Coordinator reviews, updates, and approves return material requests (RMAs) from our customers per the established company terms and conditions. Authorizes credit based on material returned and its condition. Gathers details between the RMA request and the RMA receiver to explain differences.


Essential Responsibilities:

  • Review, make changes then update and approve RMA requested for saleable materials that meet B-Line terms and conditions routing the material to the correct facility at the price the customer paid.
  • Reject material on RMA requests that do not meet our terms and conditions to maintain that only resalable material is returned. Noting that rejections codes are noted on the RMA for customer reference,
  • Consult the Product Line Managers (PLM) with issues or disputes to assure we have created the best solution for all parties.
  • Communicate with various internal departments and with the customer when issues arise.
  • Evaluate issues in a logical and timely manner.
  • Finalize all RMA requests with the RMA turnaround metric.
  • Analyze all documents received before processing a credit to the customer.
  • Retain all paperwork per Eaton Record Retention Policy.



Basic Qualifications:

  • Bachelor’s from an accredited institution is required.
  • No relocation benefit is being offered for this position. Only candidates that currently reside within a 50-mile radius of the Highland, IL facility will be considered
  • Must be legally authorized to work in the United States without company sponsorship now or in the future.


Preferred Qualifications:

  • Bachelor's Degree in Finance or Business
  • 2 years of experience in customer facing role
  • Experience with SAP
  • Commercial returns experience
  • Customer service experience


Position Criteria:

  • Organized and Detail Oriented
  • Effective Communication Skills
  • Problem Solving Skills
  • Proficient with Microsoft Office Suite, specifically Excel formulas including V-Lookups
  • Ability to multi-task and prioritize
  • Analytical skills


How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.


***Applicants must be currently authorized to work in the United States on a full-time basis. We’re unable sponsor applicants with the following work visas: H1B, H2B, E3, TN1***


How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.


Once candidates have applied, resumes will be screened for review. I will reach out to you if are chosen for the next step in the application process. If you have any questions please feel free to reach out to:

Recruiter: Darrin Rice



IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume for review. For other opportunities available at Adecco go to


The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.


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Reference number US_EN_99_022862_391356