Communication Technical Writer

  • Location
    San Jose, California
  • Job type
  • Category
    Information Technology - Technical Writer

ADECCO seeks Communications - Technical Writer for our premier ecommerce client.

Communications or Technical Writer
W2 Contract 3 months
San Jose CA 95131
Pay Rate: $27.00 per hour

Responsible for creating and writing various types of user documentation, including how-to guides, references, manuals, cheat sheets, and instructions.

• Develops a thorough understanding of the audience and the documentation required by working with the user experience team, colleagues, and technical managers.
• Researches and shares knowledge about products, services, technology, or concepts to be documented.
• Determines the clearest and most logical way to present information and instructions for greatest reader comprehension and writes and edits technical information accordingly.
• Prepares or commissions graphics and illustrations to elaborate on or complement technical writing.
• Meets with subject matter experts to ensure that specialized topics are appropriately addressed and discussed.
• Revises, edits, and updates instructions, technical information, and frequently asked questions as necessary.
• Creates, adapts, and follows project schedules and deadlines.
• Remains up-to-date on technological and product developments.
• Creates user documentation for a variety of material, including how-to guides and instruction manuals.
• Gathers the latest information on IT subjects as required to complete user documentation.
• Adjusts copy as necessary, proofreading for grammar and spelling.
• Provides updates and different editions as necessary.

Key Qualifications

• Communication – Strong written and oral abilities. Ability to communicate effectively to all levels of internal and external contacts verbally and in writing. Adjusts copy to audience, ensures understanding. Strong presentation skills required. Able to develop, deliver and measure creative, clear and high-quality strategic communications that reach a wide range of internal and external stakeholders. Follows effective planned methodologies to deliver excellence. An adaptable writing style that can be tailored by audience and medium.
• Collaboration/Partnering – Able to establish and maintain collaborative partnership across departments.
• Customer Focus – Ensures that customer needs are built into communications and end user documentation.
• Flexible and Adaptable – Able to handle changes in direction as needed; maintains a can-do, positive attitude about the work, team and organization.
• Continuous Learning– Stays current and maintains a general understanding of communications resources and trends.
• Ability to work independently and show initiative.
• Drive and stamina to manage multiple projects simultaneously.
• Resourcefulness to get information and see projects through even if roadblocks are encountered.
• Ability to work with all levels of personnel.
• Must be able to work under pressure and under tight deadlines.
• Must be organized and an effective communicator.
• A service centric mindset.
• Ability to work both independently and as part of a team.
• A working knowledge of Excel, Photoshop, PowerPoint and content management systems.

Education and Experience

• B.S. degree or equivalent experience journalism, English, communications or Information Technology
• 2-3 years’ experience in corporate / internal communications preferable.
• Web design experience, a plus

**Must be eligible to work for any employer in the U.S. without sponsorship / NO corp to corp or 3rd party contracting arrangement / Adecco W2 only and not require relocation assistance.

***Successful completion of a full background check, drug screen, employment verification, educational verification and reference checks required upon offer.

Click on “Apply Now” to be considered for this position or other opportunities with Adecco.

If you have any questions surrounding the application process, please reach out to: or call 631-844-2898.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include 401(k)and Insurance Benefit Plans.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_022862_401705