Community Manager

  • Location
    Cambridge , Massachusetts
  • Category
    Business Operations and Management - Administration
  • Job type

Adecco is currently assisting a technology company in their search for Community Manager to help with managing local communities to engage users. This is a 6 month temporary opportunity in Cambridge, MA. If you meet the following qualifications please apply today!

Responsibilities include but are not limited to:

- Responsible for outreach, large event planning, product development, quality assurance, and reporting.
- Communicate customer suggestions and provide ideas for product improvement, along with expanding our community members base and generate community awareness.
- Will be the first point of contact for startups and partners that have had any type of operational issue with our startup program. Issues may range from extension requests, billing issues, transfer of credits, confusion in using our software tool etc.
- We expect this person to respond promptly and professionally and to quickly work to resolve these issues or escalate them as needed.
- Will contribute to documentation to enable repeatability and scaling of support efforts.
-They will report weekly on response time, resolution time and satisfaction of the customers.

Candidates must meet the following qualifications in order to be considered:

- Bachelors Degree
- Native English speaker
- 3+ years experience is required in operations and support within the startup and venture community.
- Excellent communication skills as this role will communicate with external partners.
- Attention to detail and a knack for creating new processes that scale.

Click on Apply Now to be considered for this position or any other Community Manager related job opportunities with Adecco.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_1_173860_11716633