Community Manager

https://lh4.googleusercontent.com/N7_cVMHqTEdEeLKoCn24a9lqLEWqaf7TuNgW0LZVH-5F4o17XQd5NhTiArn4FUMn6rNV2mhTKTC2us4rdcsmg9MV74r2daXw6qnTs140tclUZLj2YOUhPHs7LJxMVwja_wsFxIeh

 

Adecco is currently assisting a local client, the World’s Largest Search Engine, in their search to find a Community Manager. This is part of an exciting fast-growing project within the Search Engine. This is a temporary assignment slated for 6 months and will sit in San Francisco, CA.

**This role must sit onsite and will not be open to remote candidates.

Project overview:

Social Lab is a center of excellence team dedicated to supporting company marketing and communications. We provide strategic consulting and creative guidance for teams on their social work. We’re thought leaders in bringing fresh thinking and new approaches to social. We work closely with the social team to optimize the master brand social handles by tapping into cultural moments and staying connected to the community.

We are building a pilot community engagement program for the social channels and are looking for a community engagement manager to develop, execute and measure the impact of the program.

Overall Responsibilities:

As a community manager for the social handles, you’ll be responsible for reaching out to fans across social who engage with our brand to deepen our connection to people. You should be able to talk the talk on social and insert the brand into relevant, timely conversations. You’ll monitor and respond to people talking to and about the brand on social in a way that humanizes the brand. You’ll work closely with Social Lab and the social team to ensure brand tone and consistency. You’ll also measure and evaluate the impact of the program to inform long-term community management strategy.

Responsibilities:

  • Design and launch a pilot program for community engagement. What we mean by community management is responding to people on social who engage with the brand to drive conversation and deeper engagement.
  • This role does not include providing customer support or creating organic social content.
  • Define the program objectives, guidelines, voice + personality principles, and measurement plan.
  • Use social listening tools to identify community engagement opportunities, strategic recommendations for the brand, and emerging trends and insights with real-time reporting on relevancy and actionable opportunities.
  • Respond to user posts and comments in a timely and on-brand manner.
  • Develop reporting structure for ongoing measurement and reporting on the impact of the program.

Requirement:

  • Bachelor's degree.
  • 3+ years of professional experience in social media and/or community engagement.
  • Experience with using social media tools to manage workflows and identify opportunities for relevant, timely responses and conversation.
  • Outstanding writing skills.
  • Deep understanding of social best practices and how to connect with audiences across social platforms.

 

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

The Company will consider for employment qualified applicants with arrest and conviction records

  • Apply with Adecco

Reference number US_EN_99_025107_1189001