Coordinator Account Operations

Adecco is currently assisting a local client in their search to fill an exciting Coordinator- Account Operations role in Atlanta, GA!  Apply now if you meet the qualifications listed below!

 

  • Responsibilities, Qualifications, & Details:                 
    Receive in bound vehicle and registration information from customers requesting reconditioning services for their units.
  • Perform data entry and verify customer vehicle information is accurately recorded in the system and that vehicles are properly tagged with a work order.
  • Coordinate with the reconditioning shop areas for vehicle repairs and post charges to appropriate account in a timely manner.
  • Perform a check for recalls on all units and note the results in the appropriate tool.
  • Work with P&P and Accounting staff to ensure payment for billings or accounts receivable are received timely and posted as well as contact customers for reconciliation of discrepancies, when required.
  • Build deep service relationships with customers.
  • Manage customer’s expectations of recon fulfillment activities through proactive communications.
  • Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems.
  • Be knowledgeable of customer account agreements, vehicle files, verification of title information, records of the completion of reconditioning work, and other required information.
  • Enter all pertinent information into AS400, Auto Point, and other tools for approved work requested by customer.
  • Utilize the AS400/VCF systems to monitor and track vehicle repairs.
  • Communicate and schedule repairs/enhancements with Recon Shop management.
  • Monitor vehicle through reconditioning fulfillment process to ensure timeline commitment is met.
  • Review completed work ensuring customer quality standards are achieved and/or exceeded.
  • Soft sell additional services to dealers upon delivery of existing work.
  • Follow up with customer to confirm completion and satisfaction.
  • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
  • OC: Evaluate reconditioning needs and provide timely and accurate quotes.
  • Perform other duties as assigned by management

 

Must Have:

  • High School Diploma or equivalent required.
  • Valid driver’s license and safe driving record required.
  • Excellent communication and organizational skills required.
  • Must be able to use general office equipment (i.e., copier, fax machine, etc.).
  • Ability to sit or stand for prolonged periods of time.
  • Ability to perform repetitive data entry tasks, manual dexterity.
  • Vision abilities required include close, distance and depth perception.

 

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

 

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

 

If you have any questions surrounding the application process, please feel free to reach out to: Taylor.Ester@Adeccona.com

 

The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

 

 

  • Apply with Adecco

Reference number US_EN_99_022862_424258