CRM Campaign Manager (Marketing Specialist III)

Job Title: CRM Campaign Manager (Marketing Specialist III)
Location: Mountain View, CA
Pay Range: $64.87-$68.49/hr.
Estimated Length: 1 year

Position Description:
The “World’s Largest Search Engine” is looking for a CRM Campaign Manager. The CRM Campaign Manager position will work closely with the Global CRM Lead for all digital store outbound communications across all markets. They will help ensure every customer touch point is well thought through and customers get the relevant content they want from the digital store. This position will help deepen customer engagement and facilitate wider adoption of hardware products.

Job Duties

  • Support the Global CRM Lead for strategy and execution for all our client’s digital store.
  • Implement marketing messaging and develop marketing requirements for various email streams.
  • Work with engineering team to implement testing and define segmentation for campaigns.
  • Follow best practices to ensure all email campaigns comply with permission-based marketing, CAN/SPAM, privacy and deliverability regulations.
  • Assist in QA and review of email creative and tests.
  • Partner closely with the internal creative team, program management team, and development team to plan email campaigns and ensure flawless execution of all communications.
  • Define trigger rules and drive requirements for transactional emails. Work with engineering team to implement them as designed.
  • Refine email process and manage external vendors / service providers.
  • BA/BS degree preferred with a strong academic record or equivalent practical experience
  • 3-5 years of email marketing experience
  • Very strong attention to detail and quality assurance
  • Experience in managing and executing email programs for consumer tech products
  • Experience working at an agency or with an agency to drive tailored communications including dynamic and personalized content
  • Experience in A/B testing
  • Experience in working with creative teams and engineering teams
  • Strong communicator, customer service driven, problem solver, self-starter, analytical
  • Ability to learn quickly and adapt to changing situations and priorities
  • Effective project management and ability to juggle multiple projects

Equal Opportunity Employer Minorities/Women/Veterans/Disabled
The Company will consider for employment qualified applicants with arrest and conviction records

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Reference number US_EN_99_025107_1204179