CSR :: STAAR (TTS TX) South Austin

New
  • Location
    Austin, Texas
  • Job type
    Contract/Temp to Hire
  • Salary
    $ 15 - $ 16.5 / Hour

Adecco is currently searching for self-motivated, driven Call Center professionals in South Austin. We have partnered with a non-profit educational testing company to take incoming calls regarding the STAAR exam during their testing administration period.  This position is Monday – Friday at $15.50/hr. This is will a contract role only.

Responsibilities:

  • Demonstrate professionalism and patience in troubleshooting with technical issues related to the client assessments as well as non-technical information related to the tests
  • Utilize intermediate to advanced search functions  to search online manuals, MS Excel, and Word to efficiently handle and troubleshoot caller inquiries
  • Ability to accurately describe technical issues to be forwarded to a supervisor for review
  • Adhere to a strict attendance policy
  • Achieve 95% or above for all metrics

Required Experience: 

  • Two years of customer service experience required. 
  • Technology related schooling preferred
  • Ability to work through complex issues while following procedures and guidelines
  • Excellent computer proficiency
  • Understanding of business acumen

Interested applicants should submit a clean formatted resume, highlighting your experience in a business professional call center.

EEOC/M/V/D



  • Apply with Adecco

Reference number US_EN_99_028131_11924515