CSR

  • Location
    Tempe , Arizona
  • Salary
    $13.00/Hour
  • Category
    Call Center & Customer Service - Customer Service
  • Job type
    Direct Hire

Entry Level Customer Service - Call Center Associate Part Time Evenings
Adecco is looking to hire Call Center associates for customer service positions with temp to hire opportunities. The Call Center Associate will be responsible for taking inbound calls to assist guests with online orders. As a Call Center Associate, they will provide a positive experience with every interaction related to complaints, inquiries, and overall comments about a customer’s experience.
We have part time 5pm-9pm shifts with a pay rate of $13 per hour.
Responsibilities:
• Provide a positive experience by listening and engaging with guest inquiries and issues
• Demonstrate critical thinking skills and facilitate dialog to understand the guest’s concerns and provide appropriate solutions
• Provide creative resolutions for handling escalated guest issues related to merchandise orders
• Exercise a strong knowledge of on-line resources including but not limited to; GuestConnet, QuickSource, Sterling COM, and IBM Sales Center to assist and resolve guest inquiries and issues.

Requirements:
• 1 year of call center, retail or customer service experience
• High School education
• Excellent computer literacy
• Strong passion for delivery a great guest experience
• Ability to interact with guests, team members and internal business partners with appropriate, friendly, empathetic and professional style
• Proven communication, negotiation and decision making skills
• Committed to work a full time offer
Culture and Perks:
• Weekly Pay with competitive pay rates
• Great contract opportunity with possibility of full time
• Comprehensive benefits after 40 worked hours
• Diverse work environment that provides inspiration and support
How to Apply:
We offer several methods to apply for this position. Apply now if you are interested in a Customer Service Call Center opportunity! Please contact us using one of the following methods:
• Walk in – 123 E Baseline Rd Suite 104, Tempe, AZ 85234
Monday Friday 8AM-5PM Closed for lunch 12pm-1pm
• Phone – please call 480-831-1131
• Apply online –Simply click Apply Now below.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_1_023068_11681611