Adecco is currently assisting a local client in their search to fill a Customer Service-Call center Rep job in Hicksville, NY! Apply now if you meet the qualifications listed below!

Type:                      Temp to perm

Pay:                        17 / HR

Shift/Hours:          8A – 5P

Location:               Hicksville, NY

Responsibilities for this Customer Service Rep job include, but are not limited to:

  • Manages all aspects of customer relationships from quotation through payment of invoices.
  • Works with branch customers to solve payment issues to lower branch DSO.
  • Become a reliable resource to customers and co-workers on sales order status and information.
  • Show initiative by identifying and analyzing problems and proposing acceptable solutions.
  • Receives sale calls, quotation requests, faxes, mail, EDI, email, and will-call orders
  • Enters or processes delivery ticket/shop orders.
  • Contacts customers concerning late payments, invoicing issues, and other issues involving credit and receivable items for branch assigned accounts. Reports collection status to AR and management.
  • Occasionally attends client visits with sales representatives.
  • Quote follow-up and track lost sales reports as well as expediting all customer inquiries and orders.
  • Arrange direct and/or hot shot deliveries to correct customer problems.

Required skills:

  • Customer Service
  •  Multi-Tasking
  •  Strong Interpersonal Skills

Qualifications for this Customer Service Rep job:

  • Candidate must Produce and negotiate customer quotations and proposals
  • Candidate must Coordinate with outside sales, purchasing, billing, management, and warehouse customer issues
  • Candidate must be able to Process credit card transactions.
  • Candidate must be able to work well in a call center and team environment and understand shift work and its requirements; including willingness to handle evening shifts, weekends and holidays.
  • Candidate must demonstrate a strong familiarity with computers and basic application familiarity.
  • Excellent communication skills, including speaking, listening and writing as well as attention to detail and the ability to follow standard processes and procedures is a requirement

Why work for Adecco?

  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Excellent medical, dental, and vision benefits

IMPORTANT: This Customer Service Rep job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume.

The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Adecco will consider qualified applicants with arrest and conviction records for employment

  • Apply with Adecco

Reference number US_EN_99_022862_610838