• Location
    Exton, Pennsylvania
  • Job type
    Direct Hire
  • Category
    Call Center & Customer Service - Customer Service

Cust Service Rep. ADDITIONAL INFORMATION:Pay rate: $15-16/hr.

The role of a Customer Experience Specialist is to positively influence and delight customers in all interactions with the company. Customer Experience Specialist must be able to jump in to any customer interaction to quickly produce positive results. Impeccable customer service is top priority.

Qualifications (i.e., preferred education, experience, attributes)
Associate or Bachelor degree highly preferred. High school diploma required.
Minimum 1 year experience in a customer service related field required
Hiring shift 8:30a-5p or 9:30a-6p
Possess a positive, outgoing, Delight the Customer attitude in all interactions
Able to work both in a team environment and independently
Able to adapt and be flexible in various situations
Strong work ethic; willing to go the extra mile to deliver quality work
Excellent written and oral communication skills, especially over the telephone both internally and externally
Exceptional time management skills and ability to multitask and prioritize work
Effective problem solving and analytical skills
Sales skills with the ability to influence customers preferred
Strong leadership skills
Proficient in Microsoft Office suite and web-based applications
Working knowledge of SAP preferred

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Reference number US_EN_1_025355_11875383