Customer Account Administrator

Adecco Staffing is assisting a local client in their search for a Customer Account Administrator. This is a temp to perm opportunity for the right individual.

Position Summary
The Customer Account Administrator supports collection efforts by the collections team to maximize cash collections and minimize Days Sales Outstanding DSO. This position reports directly to the Collections Manager and the primary focus is to provide various support needs of collectors to respond and provide information to the customer.

Assist Collectors in handling tasks and providing information to the customers.
Contact customers with requested information
Follow up on Promised funds when not received
Respond to various customer email and phone requests
Assist Collectors in populating spreadsheets to complete various required reporting
Assist in projects and other collection related tasks as identified by management.

Professional Experience
4 year degree or equivalent business experience.
Customer service or collections experience in a B2B environment

Professional Telephone Etiquette
Advance Microsoft Excel and Word
Strong sense of Urgency and Customer Focus
Skilled in both Verbal and Written Communication
Organizational and Time Management Skills
Ability to work with minimal supervision and think logically & constructively
Creative Problem Solver
Attention to detail Equal Opportunity Employer


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Reference number US_EN_99_020494_356045