Customer Account Administrator

Adecco Staffing is assisting a local client in Bonita Springs in their search for Customer Account Administrator. This role is a Temp opportunity for the right individual.

Job Summary

The Customer Account Administrator supports collection efforts by the collections team to maximize cash collections and minimize Days Sales Outstanding DSO. This position reports directly to the Collections Manager and the primary focus is to provide various support needs of collectors to respond and provide information to the customer. Responsibilities Assist Collectors in handling tasks and providing information to the customers. Contact customers with requested information Follow up on Promised funds when not received Respond to various customer email and phone requests Assist Collectors in populating spreadsheets to complete various required reporting Assist in projects and other collection related tasks as identified by management.

Professional Experience
Customer service or collections experience in a B2B environment

Skills/Competencies

Professional Telephone Etiquette Advance Microsoft Excel and Word
Strong sense of Urgency and Customer Focus Skilled in both Verbal and Written Communication
Organizational and Time Management Skills
Ability to work with minimal supervision and think logically & constructively Creative Problem Solver Attention to detail

Pay for this position is $16.00 per hour. Adecco provides one of the most comprehensive benefits package in the industry to temporary workers. Equal Opportunity Employer Minorities/Women/Veterans/Disabled  

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Reference number US_EN_99_020494_561319