Customer Account Manager

Adecco is currently assisting a local client in their search to fill an Administrative Assistant, role in Jeffersonville, IN. If you would like to pursue a great opportunity and enjoy working for a fast paced company, then Apply Now if you meet the qualifications listed below!

***Applicants must be currently authorized to work in the United States on a full-time basis. This employer will not sponsor applicants with the following work visas:
H1B, H2B, E3, TN1***


please feel free to reach out to: Matthew Greene at Matthew.Greene@adeccona.com



Job Title: Customer Account Manager
Location: Jeffersonville, IN
Estimated Start Date: ASAP
Duration: 12+ Months (Possible temp to perm based on experience)
Hours: M-F 9am-4pm (30 hours to 40hrs per week based on business needs)
Pay Rate: 20.00$+ depending on experience

Description of Work

This position interacts with customer service team to provide and process information in response to customer inquiries, concerns and requests about parts and orders. This individual is responsible for keeping records of all inquiries, coordinating with warehouse management on special requests for key customers and following all inquiries until there is resolution.


Qualifications:

Advanced skills in Data / Record Entry
Ability to understand and work within complex processes per customer
Experience expedited order requests
Determines priorities of requests per customer
Maintains Customer Service database by recording and updating records on customer order inquiries.
Strong Microsoft Access and Excel skills
Track inquiries and highlight issues to warehouse management daily.
Respond to customer order inquiries within 24 hours of receipt and follow inquiries from receipt until resolution has been reached.
Maintaining a positive, empathetic and professional attitude toward customers always.
Have a basic understanding of warehouse operations
Be familiar with warehouse organization and supporting teams
Possess good problem analysis and problem-solving
Possess initiative and be a self-starter



How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.



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Reference number US_EN_2_022862_406394