Customer Account Specialist

 

Adecco is currently assisting a local client in their search to fill an Assistant Financial Analyst job in with Apple.  Apply now if you meet the qualifications listed below!

 

Type:                     Fulltime (40 hours / week) contract

Length:                 10 months+

Pay:                       $18 / HR

Shift/Hours:       8A – 5P

 

Responsibilities for this Assistant Financial Analyst position include but are not limited to:
The CAS is responsible for coordinating and executing all base-line activities surrounding the processing of customer orders from the time of order submission to the customer delivery. They will work in a team-based environment dedicated to one or a group of accounts to ensure customer commitments are met

  • Management of all orders from receipt through delivery to customer warehouse and distribution centers. Ensure highest level of customer service.
  • Responsible for order accuracy by ensuring the right products are ordered, prices, deals, allowances, method of shipment, and shipping platform are applied to the order and adequate lead time is given to ensure on-time delivery to the customer.
  • Identify and resolve customer order and inventory replenishment issues within the scope and authority of the position.
  • Monitor and report baseline customer service key performance indicators (KPI).
  • Maintain active involvement in the execution and follow through of sales/shipping programs.
  • Identify logistics cost reduction opportunities and customer service efficiency improvements and escalate to the appropriate function.
  • Communicate with finance team, sales, sales planner, distribution centers (DC) and customers related to order management.
  • Execute merchandise return, dump and donate as necessary.
  • Due to the ever-changing environment of our customers and the organization, OMC responsibilities may change as a result of the business needs and are not limited to this job description.
     

Qualifications for this Customer Account Specialist position:

  • BA/BS degree required
  • Basic to intermediate MS Office skills (Excel, Word, Outlook)
  • Strong organizational skills, detail-oriented and ability to multitask
  • Ability to build strong relationships and work with cross-functional partners
  • Strong communication skills; understand follow- up requirements and escalation process
  • Problem solving, issue resolution and prioritization skills Desired Skills:
  • Proven track record with customer service
  • SAP experience
  • Previous experience in a CPG and/or food manufacturing environment

 

Why work for Adecco?

  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Excellent medical, dental, and vision benefits

 

IMPORTANT: This Assistant Financial Analyst job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume. The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Adecco will consider qualified applicants with arrest and conviction records for employment

  • Apply with Adecco

Reference number US_EN_99_022862_1190674