Customer Care Agent

Adecco is seeking Customer Care Agent for temporary seasonal work workers at Shutterfly in Tempe, Arizona. Previous experience in a warehouse, manufacturing, fulfillment, or production environment is beneficial, but not required for these positions. These are entry level opportunities. Training will be provided, and no previous experience is necessary. Apply now for instant consideration!

Responsibilities for Customer Care Agent jobs include:

  • Responding and resolving in/outbound customer service inquires and issues via telephone, live chat and email
  • Following-up with customers regarding outstanding order issues, including customer submitted photos, personalized text and order detail information
  • Identifying and recommending merchandising, siting usability and policy improvements, based on customer feedback
  • Placing, tracking and closing orders through the Shutterfly/Tiny Prints order fulfillment system
Preferred Qualifications:
  • Must be able to pass a computer assessment
  • Excellent customer/client communication experience and skills (phone/email/live chat) required
The available shifts for these opportunities are:
Monday 1130AM-8PM, Tuesday-Friday 130PM-8PM, paying $13/hr.
Monday 11AM-8PM, Tuesday 1230PM-8PM, Friday 1230PM-8PM, Sunday 9AM-7PM, paying $14/hr.
Training hours the first two weeks for either schedule will be 10AM-7PM Monday-Friday.
After the first two weeks of training you will receive 32 hours per week until the end of October.
Additional hours and overtime will be available October-December once business volume increases.

For instant consideration for this Customer Care Agent job in Tempe, Arizona, click on Apply Now!

Equal Opportunity Employer Minorities/Women/Veterans/Disabled
The Company will consider for employment qualified applicants with arrest and conviction records.
 

  • Apply with Adecco

Reference number US_EN_99_023286_566655