Customer Care Associate

Adecco seeks Customer Service Representatives for large and rapidly growing mortgage company in Tempe near Diablo Stadium! Bilingual a plus!

Qualified Customer Service Representative individuals will have proven job stability, a strong attention to detail, be comfortable asking probing question to identify status and provide current loan updates. Candidates must have good telephone communication, strong problem-solving skills, must adhere to all policies and procedures and document information in client account profiles. Candidates must be able to toggle between multiple screens/windows in a fast-paced contact center environment and have a minimum of intermediate computer skills, understanding of MS programs, data entry, and strong basic mathematics knowledge. Candidates must also have ability to work independently.

Customer Service Representative responsibilities include taking inbound calls for customers regarding mortgage questions such as hazard insurance, taxes, escrow analysis, payments, account balances, year-end information, etc.

Applicants for Customer Service Representative openings must have a minimum of 6 months to 1 year of experience in call center environment. Previous mortgage banking and/or customer care experience preferred.

Adecco offers Medical, Dental and Vision plans…

Must pass background, fingerprint check and drug screen 
Must provide last degree earned with graduation date and proof of last employer

Client resume review and interview required.

$18/hour - Bilingual

Location: 48th/Southern, near Diablo Stadium
Dress Code: Business Casual (interview in Business attire)
Attendance: Strict 

•    Training: Monday-Friday 8am-5pm (5 weeks)
•    After Training: Monday-Friday 6am-6pm availability (8 hour shift during these operating hours) 6-230pm, 8-5pm, 9-6pm depending on business need

If hired by client, outstanding benefits are provided, including 401k, Medical, Dental and Vision

Referral bonus with Adecco available for referral of friends and family. *Must meet requirements of program.

Attendance Policy is strict


  • Apply with Adecco

Reference number US_EN_99_020749_464046