Customer Care Follow-Up - Customer Service

  • Location
    Oklahoma City, Oklahoma
  • Job type
    Contract/Temp to Hire
  • Salary
    $ 12 - $ 14
  • Category
    Call Center & Customer Service - Customer Service

One of the most successful home mortgage servicers in the country is looking for energetic individuals with excellent communication skills who enjoy helping others in a team-oriented call center environment. As a Customer Care Follow-Up Associate, you will be responsible for answering inbound calls and making outbound calls to assist customers who have applied for a mortgage assistance program to ensure they understand the steps necessary to successfully complete the application process. You will also assist customers in making their payments.

Standard work schedule from 8AM-5PM, Monday through Friday

Extensive classroom-style and on-the job training programs in home mortgage and communications

Friendly business casual atmosphere

Must enjoy helping others by phone, be detail-oriented, adapt well to change, able to multi-task, and have experience using a personal computer. Competitive individuals with strong and assertive communication skills who are dependable typically succeed in this position. Candidates with previous customer service, call center, and/or loan counseling experience are strongly encouraged to apply.

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Reference number US_EN_1_021877_11740609