Customer Care Follow-Up

  • Location
    Oklahoma City, Oklahoma
  • Job type
    Contract/Temp to Hire
  • Category
    Call Center & Customer Service - Customer Service

Adecco is currently accepting applications for a Customer Care Follow-Up Associate

Pay - $12-$14 DOE

Bilingual candidates fluent in both Spanish and English will earn an additional $1.00 per hour 

Shifts are Mon-Fri 8:00AM-5:00PM or 10:00AM-7:00PM(This shift earns an additional $1 per hour)  

 

Description:

We are looking for energetic individuals with excellent communication skills who enjoy helping others in a team-oriented call center environment.  As a Customer Care Follow-Up Associate, you will be responsible for answering inbound calls and making outbound calls to assist customers who have applied for a mortgage assistance program to ensure they understand the steps necessary to successfully complete the application process. You will also assist customers in making their payments.

 

Standard work schedules:

8AM -5PM, Monday through Friday and one Saturday per month 9AM-1PM  or

10AM -7PM, Monday through Friday and one Saturday per month 9AM-1PM 

 

Position Requirements:

Must enjoy helping others by phone, be detail-oriented, adapt well to change, able to multi-task, and have experience using a personal computer. Competitive individuals with strong and assertive communication skills who are dependable typically succeed in this position. Candidates with previous customer service, call center, and/or loan counseling experience are strongly encouraged to apply.



  • Apply with Adecco

Reference number US_EN_99_021877_11944290