Customer Care

  • Location
    Menlo Park, California
  • Job type
    Contract/Temp to Hire
  • Salary
    $ 20 - $ 28
  • Category
    Office, Clerical & Administrative

 

Adecco is currently assisting a local client hire Customer Care job in Menlo Park, CA. This assignment is a temporary assignment.  As a Customer Care Representative you  will be responsible for answering phones, entering orders, managing the backlog, fielding calls and communications from outside and inside the organization.  Apply Now!

 

Duties and Responsibilities:

  • Acts as the first point of contact for fielding customer inquiries and resolving customer issues via telephone, e-mail, and fax
  • Responsible for order entry Electronic order review and reconciliation Management of customer backorders and lead time inquiries, including working with Planning and Operations Resolution of price discrepancies identified at the time or order
  • Review return requests relative to guidelines and provide authorization for items that qualify Issue credits and debits related to order issues and customer returns

 

Knowledge/ Skills:

  • Prefer SAP experience or comparable ERP/ Order Management System
  • Excellent multi-tasking skills
  • Ability to answer and route calls
  • Advanced computer literacy skills Experience in serving the Industrial and Commercial Distribution Industries
  • Very helpful but not a requirement This person should possess a “can do” attitude and will be expected to learn quickly.

 

Click on Apply Now to be considered for this position, or you can visit our website www.adeccousa.com to search for other opportunities that are currently available. Equal Opportunity Employer Minorities/Women/Veterans/Disabled



  • Apply with Adecco

Reference number US_EN_99_024068_11733548