Customer Care Specialist

  • Location
    Tempe , Az
  • Salary
    $13.00/Hour
  • Category
    Call Center & Customer Service - Customer Service
  • Job type
    Contract/Temp to Hire

Adecco is seeking 50+ Customer Care Representatives for Shutterfly in Tempe, Arizona off Elliott and the freeway 101.

Flexibility is key!

Start date is October 2nd.

Pay-$13/hr


Monday-Friday-11am-8pm for $13/hr

****MUST BE AVAILABLE ALL HOURS FOR THE 2 WEEK TRAINING****
*Training on company's systems provided

The Customer Care Representative is responsible for providing exceptional service to every customer and will respond to telephone, email and live chat customer inquiries in an efficient, professional and friendly manner. The customer center representative also acts as the "voice of the customer" and recommends merchandising, site usability and policy improvements that facilitate customer loyalty and retention. To succeed in this position, candidates must be reliable, have an outstanding work ethic and a positive attitude. If you meet the qualifications listed below, please Apply Now!

Primary Duties:
*Respond and resolve in/outbound customer service inquires and issues via telephone, live chat and email.
*Follow-up with customers regarding outstanding order issues, including customer submitted photos, personalized text and order detail information.
*Identify and recommend merchandising, site usability and policy improvements, based on customer feedback.
*Construct email responses for new customer issues.
*Place, track and close orders through order fulfillment system.

Experience:
*Excellent customer/client communication experience and skills required.
*6 Months call Center exp.

  • Apply with Adecco

Reference number US_EN_1_023286_11669880