Customer Fulfillment Coordinator

New
  • Location
    Grain Valley , Missouri
  • Category
    Customer Service
  • Job type
    Contract/Temporary

Adecco is currently assisting a local client in their search to fill an exciting Project Administrator II / Customer Fulfillment Coordinator role in Grain Valley, MO!! Apply now if you meet the qualifications listed below!

**Must be eligible to work for any employer in the U.S. without sponsorship / no corp to corp or 3rd party contracting arrangement / Adecco W2 only.

Job Title: Customer Fulfillment Coordinator
Location: Grain Valley, MO– No relocation assistance, per diem, or other expenses can be offered
Start Date: 7/3/2017
End Date: 1/2/2018
Work Schedule, Monday - Friday 8:00 AM to 5:00 PM
Pay Rate: $ 18.00 per hour (depending on experience)

JOB DESCRIPTION
Role Summary/Purpose:

The Customer Fulfillment Coordinator will demonstrate leadership in order fulfillment, quoting, lead times, and issues related to customer service agreements and component repairs for an area or business segment. In this role you will utilize your experience or expertise to solve problems, develop and execute objectives for self and others, and have the ability to affect short-term and some long-term business goals.

Essential Responsibilities – In addition you will:
Be responsible for daily coordination of order fulfillment, quoting, lead times, and issues related to customer service agreements and component repairs
Be responsible for creation of operational process for simplification and improvement purposes as well as the resolution of issues related to any operations processes
Represent customers in production meetings and communicate status to the customer
Be responsible for warranty and guarantee administration including prevention and identification of potential claims and management of actual claims
Ensure accuracy of documentation including shipping, invoicing and finance systems
Perform detailed analysis of assigned programs and components
Coordinate assigned program elements with supporting and supported groups
Incorporate business objectives into detailed plans, authorizations, requests, and specifically assigned functional business areas
Plan, monitor, and evaluate component and program activities as assigned
Review business options for impacts on profit, for compliance with contracts, policies, and procedures, and for innovative ways to achieve customer satisfaction
Review proposed product and system changes for impacts on assigned business elements
Act as backup for component repair when needed
Prepare business and functional assignment summaries, provide input to Items of Interest, and prepare material for presentations

Qualifications/Requirements:
Bachelor's Degree from an accredited college or university (Or a High School Diploma / GED with a minimum of 4 years of industry related experience)

Desired Characteristics:

Oracle knowledge
Knowledge of the Order to Remittance processes and inventory management techniques
Strong oral and written communication skills
Strong interpersonal and leadership skills
PC proficiency
Strong business acumen
Ability to effectively interface with all levels of internal and external customers
Knowledge of maintenance operations and external customer requirements
Capable of preparing, coordinating, and maintaining accurate detailed documentation necessary for contract

**Successful completion of a full background check, drug screen, employment verification, educational verification and reference checks required upon offer.

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to: Melody Meyer at melody.meyer@adeccona.com

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), and Insurance Benefit Plans.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled