Customer Navigators

Adecco is currently assisting a local client, recruiting for Customer Navigator jobs in Palo Alto, CA.  These Customer Navigator jobs are long term opportunities, with starting pay rates of $22.00, plus overtime!  For instant consideration for these Customer Navigator jobs, Apply Now!

Customer Navigator jobs require candidates to:

  • Provide exceptional customer service to patients and their families while on-site and over the phone
  • Assist patients in registering, scheduling, changing, and canceling appointments
  • Provide customers, patients (and their families and visitors) with a personal connection to the hospital by offering amenities and assistance
  • Scheduling and managing appointments, asking questions and gaining access to services and organizations, greeting patients, navigation assistance, responding to patient complaints, providing guidance to five (5) or more volunteers, and providing assistance to families.
  • Approaches and greets patients, their families, and visitors entering the hospital and clinics; provides clear and concise verbal and written instructions; offers them assistance in locating services, facilities or patients, verifies/confirms time and place of patient appointments, provides directions and/or escorts guests to their eventual destination, etc., to ensure their needs are met; contacts an interpreter/translator for guests who are not proficient in English; refers guests to Patient or Guest Representatives as appropriate for more in-depth assistance

Candidates must meet the following requirements to be considered for Customer Navigator jobs:

  • High school diploma or equivalent
  • One year work experience
  • Knowledge of basic medical terminology
  • Ability to adjust communication to fit the needs and level of understanding of the receiver

The starting pay rate for Customer Navigator jobs is $22.00, plus overtime as needed.

Click on apply now for instant consideration for these Customer Navigator Jobs in Palo Alto, CA!

Equal Opportunity Employer/Veterans/Disabled

The Company will consider for employment qualified applicants with arrest and conviction records.

  • Apply with Adecco

Reference number US_EN_99_025110_1248202