Customer/ Sales Support Representative

  • Location
    Carlsbad, California
  • Job type
    Contract/Temp to Hire
  • Salary
    $20.00/Year
  • Category
    Call Center & Customer Service - Customer Service

Adecco is currently assisting a client looking for a Sales Support Rep. in Carlsbad, CA. This is a temp to hire opportunity. 

 

SUMMARY

Under general supervision, provides administrative support for Sales and Marketing departments. Responsible for data entry of orders, customer service support, and general administrative support.

 

ESSENTIAL DUTIES & RESPONSIBILITIES

Maintains the integrity of our internal systems to make sure orders are accurate.

• Accurately maintains BOMs and makes any necessary changes.  

• Coordinates BOM changes with Production and Buying to ensure accurate orders and accurate margins.

• Accurately enters customer’s orders in an in-house program.

• Submits prebooks 

• Confirms purchase orders, enter pre-books, track pre-books and match invoices to purchase orders

• Answers all customer questions. Must maintain good internal customer satisfaction by being timely with information and precise with details 

• Monitors all pricing, pre-books, product tracking and invoicing

• Solves any problems between the facilities and keeps everyone informed of problem status and resolution 

• Handles the needs of sales representatives by customer.

• Coordinates with Production, Buying, and Account Managers.

• Accurately enters forecasted orders at the holidays in an effort to provide product and labor requirement estimates to purchasing and production.

 

Supports the Sales Department administratively.

• Order Entry

• Tracking airway bills

• Maintains accurate records of samples, pricing and customer orders in an effort to maximize sales opportunities.

• Checks data entered to ensure accurate orders.

• Maintains files of active orders and posts activity such as change notices, scheduling changes, partial shipments and credit changes.

 

Requirements

Education and/or Experience:                                              

• Associate Degree certificate from college or technical school; or two years related experience and/or training; or equivalent combination of education and experience.

• Knowledge of Microsoft Office Excel

• Professional phone skills and ability to think quickly and respond appropriately (both verbally and in writing)

• Experience with Order Entry/Data Entry

• Ability to multi-task

• Work in a fast paced environment

• Ability to work Monday through Friday from 6:30 am to 3:00 pm

• Ability to work on weekend prior to major holidays

• Ability to work in a team oriented work environment

• Bilingual- Spanish

**MUST be able to speak and write in Spanish**

 

Pay rate- $19-$20/ hr. 



  • Apply with Adecco

Reference number US_EN_99_025121_11870030