Customer Service / Administrative Representative

  • Location
    Columbus , Ohio
  • Salary
  • Category
    Office, Clerical & Administrative - Administrative Assistant
  • Job type
    Contract/Temp to Hire

Adecco is assisting a new customer located near Polaris Parkway with a Customer Service / Administrative Representative position. This company is a leading electronics parts supplier.

This Customer Service/Administrative Representative position will perform the following duties in assisting the sales team:

• Order Entry
• Order Maintenance
• Estore change order notifications
• Customer Open order reports
• Expedites
• Mispromise Report
• Quote Accelerator Loading
• Contracts- add new and prepare renewals
• Credit and Rebills
• Enter and investigate RMA requests
• Sample Orders
• E-Store set up
• Customer Profile input
• Optrak lead entry
• NCNR requests and maintenance
• Vendor stock checks
• Check Ship Sure orders
• Create proforma invoices for customers as requested
• Create commercial invoices for International customers needed before receipt of product
• Coordination with freight carriers for wrong shipment address, damaged freight etc
• Coordinate with Carrier's and Asset regarding freight estimates for inbound/outbound and overseas
• Coordinate with Quality, Product, Asset, Manufacturer, Customer on any type of Nafta, Reach, IMDS, C of O, Itar, C-Pap, etc.
• Purge alerts
• Update customer portals with expedites and confirmings outside of our system.

• Answer Phones
• Check and distribute faxes and printer printed items
• Filing
• Distribute mail
• Mail/UPS/Fed Ex outgoing
• Print and distribute reports
• Meeting set-up; meals
• Office Supplies
• Scan documents
• Prospect Customers

The successful candidate will have excellent communication skills, Intermediate Excel & Outlook skills and be a team player.

Business casual environment (jeans ok but no tennis shoes)

Monday - Friday, 8 a.m. - 5 p.m.


This position is temp - hire.

Resume and interview required.

Where do I go from here?

* Please apply online at: - search for Polaris/Westerville office or Branch 5885.

* Watch your email for skill evaluations from Xpert Testing & take those evaluations as soon as possible
* Adecco will contact you to discuss more details & schedule a time to meet with you

We look forward to working with you and THANK YOU for choosing Adecco, the largest staffing organization in the world.

Questions? Call us at 614-586-0490

Adecco is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco North America offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service Bonus opportunities.

Adecco North America is an Equal Opportunity Employer

  • Apply with Adecco

Reference number US_EN_1_025885_11711658