Customer Service Agent

Adecco is searching for hard working candidates who can thrive in a fast-paced call center environment for immediate Customer Service Agent jobs at Lifetouch in Muncie, Indiana. Customer Service Agent are responsible to answer all incoming customer calls (including inquiries on order status, package and price clarification, special services, remakes, reorders and telephone orders), initiate all outgoing customer calls and mail for production to facilitate efficient processing of an order, and to maintain complete and accurate records and files.

If you meet the qualifications below, click on Apply Now! - After submitting your application, you will have the opportunity to schedule an immediate in person interview. We are looking for candidates to join our team ASAP, so don’t wait!

Responsibilities for Customer Service Agent jobs include:
 

  • Answering all incoming customer calls, including inquiries on order status, package and price clarification, special services, remakes, reorders and telephone orders
  • Initiating all outgoing customer calls and mail for production to facilitate efficient processing of an order; this includes credit card information, proofs and order detail, negative issues, mathematical errors, and Value Plus Program for non-returned proofs
  • Answering all consumer mail correspondence in a timely and efficient manner, process refund requests, assist production and territories deliver returned customer orders
  • Maintaining complete and accurate records and files
  • Preferred Qualifications:
     

  • Customer Service Agent jobs are entry level and do not require any previous experience.
  • Minimum of one year previous customer service experience
  • Computer proficient
  • Excellent verbal, written and interpersonal communication skills
  • What’s in it for you?

  • Medical, dental, and vision plans
  • Paid Holidays
  • 401(k) Plan
  • Skills Training
  • Weekly or daily pay with direct deposit and pay card
  • $50 referral bonus for bilingual hires
  • Promotions and drawings
  • Call Center certification through Penn Foster

  • We have multiple shifts available and can help you choose the best shift to fit your schedule!

    For instant consideration for this Customer Service Agent job with Adecco in Muncie, Indiana, click on Apply Now!

    • Apply with Adecco

    Reference number US_EN_99_026748_1273753