Customer Service Agent

You landing a new Customer Service Agent job in Rancho Cordova, CA would be pretty good, BUT you landing a new Customer Service Agent job with US would be simply AWESOME! It can happen, because we’re looking for long-term Customer Service Agent to join the amazing team at our client site Here’s a preview of what you’ll be working on as a Customer Service Agent:

  • Provide timely and accurate information to basic incoming customer calls from members, providers and other external and internal constituents
  • Issuing authorizations
  • Handling claim inquiries from providers and members
  • Providing benefits information
  • Process customer claims according to established department policies and procedures
  • Handling customer and provider requests
  • Fulfill rapid call volume by handling the appropriate amount of calls coming into the call center daily
  • Provide timely feedback to the company regarding customer service failures and/or customer/provider concerns
  • Partner with Sales and Provider Relations to meet and exceed customers’ expectations
  • Provide excellent customer service and handle all customers in a professional and courteous manner
  • Perform other related duties as assigned

  • INTERESTED??? Here’s what it takes to apply:

  • High School Diploma/GED
  • 1-2 years of call center experience receiving inbound calls
  • Experience in the health care industry is a HUGE plus!
  • Above all, you’ve got to be reliable. If you’re ready to go at the start of each shift, you’re A-OK in our book!

  • These Customer Service Agent jobs may require some overtime. With starting pay rates between $15.00-$16.00 per hour, this is a great opportunity to earn some fast, and serious cash! We have opportunities available on multiple shifts, and can help you choose the best shift to fit your schedule! So now that you know about the job and about us, the ball’s in your court. For instant consideration for this Customer Service Agent job, click on Apply Now! We can’t wait to hear from you!

    Equal Opportunity Employer/Veterans/Disabled

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    The Company will consider qualified applicants with arrest and conviction records

    • Apply with Adecco

    Reference number US_EN_99_025133_1349772