Customer Service Agents

  • Location
    West Des Moines, Iowa
  • Job type
    Contract/Temp to Hire
  • Salary
    $ 12 - $ 13 / Hour
  • Category

Adecco Staffing is assisting a client with filling a Customer Service Agent position in West Des Moines, IA. This is a temp-to-hire position with weekends off along with a flexible schedule (10am-7pm, 9am-6pm, and 5pm 2am). Bring a resume,and two forms of ID for an immediate interview with our client. This opening offers you a foot in the door to additional opportunities. If you’re an enthusiastic  customer service professional, we want to hear from you. 

Here are some of the responsibilities you’ll have:

  • Completes data entry, verifies data or information using standard verification processes
  • Performs clerical, phone, operational or manual work
  • Validate/complete and document requested data through phone, fax or email contact
  • Analyze and research more in-depth data of information requested, utilizing appropriate resources
  • Perform document review and audit
  • Effectively process escalated or rushed tasks
  • Provide timely and professional communication to supervisors and management
  • Demonstrate an ability to prioritize tasks appropriately
  • Proactively seeks new assignments to enhance skill set and knowledge base

These are the qualities we’re looking for in a call center rep:

  • Strong emphasis on collaboration and team building
  • Ability to perform multiple tasks at the same time
  • Ability to respond quickly to unexpected changes
  • Ability to deal with people in a professional and courteous manner
  • Experienced with Microsoft Office platform (Word, Outlook, Excel, PowerPoint)
  • Creative problem resolution skills
  • Professionalism within the workplace
  • Ability to interact in written and oral form with supervisors/management and peers
  • Excellent analytical skills, problem solving and decision-making abilities
  • Excellent Customer Service skills
  • Excellent interpersonal, oral and written communication skills



High school diploma or equivalent

Able to navigate through windows environment using a mouse


So, a little bit about us. We’re the worldwide leader in staffing, but it’s only because of all the great people we have working with us. We place over 70,000 people with the world’s most well known companies every day, but that’s not enough. Why? We think everybody deserves a chance to find a good job. To work on your terms. To better your situation. To get benefits, regardless of whether you’re temporary.


Does this all sound good to you? If you ask us, we’d make a great team. Isn’t it kind of ironic that the way to get started is to pick up your phone and give us a call? Our friendly experts are ready to get you in at a great job, so the ball is in your court.


Equal Opportunity Employer Minorities/Women/Veterans/Disabled


  • Apply with Adecco

Reference number US_EN_99_028082_11816027