Customer Service and Order Fulfillment Specialist


Adecco is currently assisting a local client in their search to fill a Customer Service & Order Fulfillment Specialist position in Findlay Township, PA 15126!



Applicants must be currently authorized to work in the United States on a full-time basis. This employer will not sponsor applicants with the following work visas: H1B, H2B, H4, E3, TN1*** Adecco direct W2 only


Job: Customer Service & Fulfillment Specialist
Location: Findlay Township, PA, 15126
Start Date: ASAP
Duration: 6 month contract with possibility of extension of assignment
Pay Rate: $19.00 per hour / depending on experience with the qualifications below
Hours: 8:30 am - 5 pm or 8 am - 5 pm (depending on length of lunch)


Job Description:

The Customer Service & Fulfillment Specialist will report to the Distribution & Refurbishment Manager in our client's Additive’s Global Parts and Repair Organization. The Customer Service & Fulfillment Specialist will be responsible for accurately processing customer orders, tracking customer issue and questions from opening to completion, quoting, invoicing, and inventory transactions for spare parts and consumables orders. The Customer Service & Fulfillment Specialist will also work closely with the Field Service team to fulfill parts orders for corrective and preventative maintenance work orders.

RESPONSIBILITIES:
• Quoting spare parts, consumables, and service for our client's Additive customers
• Confirming customer purchase orders, verifying necessary information, and entering order in ERP system
• Communicating with customers concerning urgent shipments, include lead times and tracking information
• Creating and sending invoices to customers’ accounts payable departments as orders are shipped
• Recording inventory transactions and customer payments in ERP system

QUALIFICATIONS:
• Minimum 2 years’ experience in customer service, logistics, supply chain management or related functions
• Intermediate level MS Excel, Word, Outlook
• Possess a BS/BA degree; Associates degree will be considered with relevant experience

DESIRED:
• Strong verbal and written communication skills
• Experience with digital systems such as an MRP, ERP, or CRM
• Understanding of inventory management principles in a manufacturing or warehousing environment
• Ability to work autonomously
• Ability to meet business schedule demands that may include early arrival and extended days
• Ability to organize and prioritize work and to meet deadlines
• Ability to handle multiple simultaneous projects, and meet daily task load
• Excellent customer service skills and focus
• Operate with a high level of urgency and expedience


**Successful completion of a full background check, drug screen, employment verification, educational verification and reference checks required upon offer.


How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to: Melody Meyer at melody.meyer@adeccona.com - Questions about this job? You can contact me at Melody.Meyer@adeccona.com

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), and Insurance Benefit Plans.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled




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Reference number US_EN_2_022862_406044