Customer Service Associate I

Adecco is currently assisting a local client in their search to fill a Customer Service Associate job in New York, NY! Apply now if you meet the qualifications listed below!
 
Type: Part-time (16 hr / week) contract
Length: 9 months
Pay:  $16 - $18 / HR
 
Responsibilities for this Customer Service Associate job include, but are not limited to:
  • Accurately, quickly, and efficiently handle customer interactions mostly via email and social and to a lesser extent via phone
  • Take user feedback and comments and pass it to the appropriate department so that we can keep improving the comiXology experience
  • Translate fancy, techno-mumbo-jumbo for yourself and for our customers
  • Make data driven recommendations that will help us improve our support performance over time
Qualifications for this Customer Service Associate job:
  • Bachelor’s degree or equivalent years of experience
  • 3+ years of customer service representative experience: including but not limited to providing technical support and troubleshooting over phone, email, and social media pertaining to the platform you are supporting
  • Extensive knowledge of comic books and previous, current, and upcoming mobile devices
  • Flexibility to work 16 hours per week. This may be done over 2-4 days/week depending on scheduling done in advance, and potentially on weekends
Why work for Adecco?
  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Excellent medical, dental, and vision benefits
 
IMPORTANT: This Customer Service Associate job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume.
 
The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans
 
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
Adecco will consider qualified applicants with arrest and conviction records for employment

  • Apply with Adecco

Reference number US_EN_99_022862_604934