Customer Service Associate

Adecco is currently assisting a local client, recruiting for Customer Service Associate jobs in Rancho Cordova, CA. These Customer Service Associate jobs are temp to hire opportunities, with starting pay rates of $15.00-$16.00 per hour, plus overtime! For instant consideration for these Customer Service Associate jobs, Apply Now!

Customer Service Associate jobs require candidates to:

  • Provide timely and accurate information to basic incoming customer calls from members, providers and other external and internal constituents
  • Issuing authorizations
  • Handling claim inquiries from providers and members
  • Providing benefits information
  • Process customer claims according to established department policies and procedures
  • Handling customer and provider requests
  • Fulfill rapid call volume by handling the appropriate amount of calls coming into the call center daily
  • Provide timely feedback to the company regarding customer service failures and/or customer/provider concerns
  • Partner with Sales and Provider Relations to meet and exceed customers’ expectations
  • Provide excellent customer service and handle all customers in a professional and courteous manner
  • Perform other related duties as assigned
  • Candidates must meet the following requirements to be considered for Customer Service Associate jobs:

  • High School Diploma/GED
  • 1-2 years of call center experience receiving inbound calls
  • Experience in the health care industry is a HUGE plus!
  • The starting pay rate for Customer Service Associate jobs is $15.00-$16.00 per hour, plus overtime as needed. Click on apply now for instant consideration for these Customer Service Associate jobs in Rancho Cordova, CA!

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    The Company will consider qualified applicants with arrest and conviction records

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    Reference number US_EN_99_025133_1349770