CUSTOMER SERVICE ASSOCIATE

New
  • Location
    Seattle, Washington
  • Job type
    Contract/Temporary
  • Category
    Call Center & Customer Service - Customer Service

Adecco is currently assisting a local client in their search to fill an exciting Customer Service Associate role in Seattle, WA!  Apply now if you meet the qualifications listed below!


The program administration team for the client’s career choice department. Tuition benefit for hourly frontline employees. The client pays the schools for workers taking classes. They see payment problems arise and this team fixes those issues. Fielding escalations from schools, HR teams at the sites where students are and sometimes students directly coming through email and various queues in salesforce. Triggers from email, salesforce case management.
 

Responsibilities & Details:

  • Work in Saleforce queue, remedy ticket queue and email queue and respond to inquiries from students needing tuition support, schools needing help with payments or HR teams representing students
     

Must Have:
 

  • Good technical navigation, written skills, problem solving, experience with managing multiple inputs across a day or week
  • MS Excel skills – MUST
  • Perfect candidate will have AP experience - Oracle Financials AP
  • Comfortable making phone call - MUST
  • 1 -2 years’ experience in similar role
  • Customer Service, call center/chat experience

 

Shift Start/End Time: M-F 8AM – 4:30PM

Duration: 2 Month Contract

 

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

 

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

 

If you have any questions surrounding the application process, please feel free to reach out to: Ibrahima.Diallo@Adeccona.com

 

The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled



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Reference number US_EN_99_028082_11919528