Customer Service Call Center Reps

  • Location
    Fort Myers, Florida
  • Job type
    Contract/Temp to Hire
  • Salary
    $11.75/Hour
  • Category
    Call Center & Customer Service - Customer Service

CHICO'S FORT MYERS- CALL CENTER REPRESENTATIVES - FLEXIBLE SHIFTS AVAILABLE!!

 

Adecco is currently working with Chico's FAS, a leading national retailer of Women's Fashion, to immediately fill Part Time Call Center - Customer Service jobs in Fort Myers, FL. This is a temp to hire opportunity!

 

Top Performing Associates will have the opportunity to join the Chico's FAS Team after a 30-day review of performance. After becoming a Chico's FAS employee, associates will have the opportunity to earn Bonus $$ based on sales. Top Selling Associates typically earn an additional $4.00 (or more) per hour on sales bonus. As a Customer Service Representative, you will be responsible for handling incoming sales calls, up-selling company products, tracking order shipments and applying customer coupons/discounts using company resources as well as policies and procedures to complete and manage inquiries.

 

Our next training class in Fort Myers starts Monday, June 25th, 2018. Schedules will vary at approximately 24 hours per week. Your availability along with your schedule preference will be discussed during the interview process. Apply Now if you meet the qualifications below!

 

Responsibilities for this Call Center - Customer Service job include:

*Identify and handle customer phone inquiries completely and accurately

* Resolve customer complaints and problems to the satisfaction of the customer

* Use customer service and sales skills to optimize the opportunity of each customer contact

* Educate the customer about the products and services

* Complete necessary documentations to manage customer complaints, uses and subsequent solutions

* Maximize opportunities to up-sell or cross-sell company products and services

* Maintain accurate customer data including documentation of discussions, issues, customer requests or other relevant information into contact center systems as required

 

Qualifications:

* Two years of sales / customer service experience (retail a plus)

* High school diploma or GED * Excellent verbal and written communication

* Strong computer proficiency in Microsoft Office products

* Ability to work flex schedule to meet business needs, including night and weekends

* Outstanding interpersonal and relationship building skills

* Excellent detail orientation, with the ability to learn and follow policies and procedures correctly

 

Apply Now if you are interested in this Call Center - Customer Service job in Fort Myers, FL or any related opportunities with Adecco!

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled



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Reference number US_EN_99_020494_11915768