Customer Service Call Representative

At Adecco, we are the workforce experts providing work opportunities to individuals across all industries. 
Every day, we have more than 100,000 associates on assignment, and our 30,000 internal colleagues are working hard to help our candidates find jobs and advance their careers.  Currently, we are assisting Lifetouch recruiting for Customer Service Call Representative jobs in Muncie, Indiana. These are seasonal (with opportunity for hire with exceptional attendance and performance) jobs that will allow you to enhance your career while gaining valuable call center experience.
 
As a Customer Service Call Representative at Lifetouch you will answer all incoming customer calls (including inquiries on order status, package and price clarification, special services, remakes, reorders and telephone orders), initiate all outgoing customer calls and mail for production to facilitate efficient processing of an order, and to maintain complete and accurate records and files.
Primary responsibilities include: 
 

  • Answering all incoming customer calls, including inquiries on order status, package and price clarification, special services, remakes, reorders and telephone orders
  • Initiating all outgoing customer calls and mail for production to facilitate efficient processing of an order; this includes credit card information, proofs and order detail, negative issues, mathematical errors, and Value Plus Program for non-returned proofs
  • Answering all consumer mail correspondence in a timely and efficient manner, process refund requests, assist production and territories deliver returned customer orders
  • Maintaining complete and accurate records and files

Preferred Qualifications:
 
  • Customer Service Call Representative jobs are entry level and do not require any previous experience
  • Minimum of one year previous customer service experience
  • Computer proficient
  • Excellent verbal, written and interpersonal communication skills

The starting pay rate for Customer Service Call Representative jobs is $12.00/hr, $15.00/hr if bilingual, plus overtime as needed.
 
We have multiple shifts available and can help you choose the best shift to fit your schedule!  
 
At Adecco, we care about our associates’ wellbeing on the job and off, which is why we offer the following benefits: 
 
  • Medical, dental, and vision plans
  • Paid Holidays
  • 401(k) Plan
  • Skills Training
  • Referral Bonuses
  • Weekly pay with direct deposit and pay card

 
For instant consideration for this Customer Service Call Representative job with Adecco in Muncie, Indiana, click on Apply Now!            
 
Equal Opportunity Employer Minorities/Women/Veterans/Disabled 

  • Apply with Adecco

Reference number US_EN_99_028509_12004374