Customer Service Coordinator

  • Location
    Hickory, North Carolina
  • Job type
  • Category
    Office, Clerical & Administrative - Administrative Assistant

Adecco is currently assisting a local client in their search to fill an exciting Customer Service Coordinator role in Hickory, NC! Apply now if you meet the qualifications listed below!

Contract Length: 12+ months
Pay Rate: $14/hr.

Responsibilities, Qualifications, & Details:
Responsible for error free execution of quotes, orders, return authorizations, and other order management related activities.
Ability to communicate product discrepancy specification information to customers.
Build strong working relationships with both internal and external customers.
Understand and execute contractual agreements.
Coordinate customer requirements with Sales, Marketing, Engineering Services, and Operations to meet customer requirements.
Professional phone skills and written communication skills to include excellent use of grammar and sentence structure.
Ability to flex across customers, markets, and segments to ensure timely responsiveness to customers.
Participation in training, testing, and project related activities as identified.
Represent the company to the customer in a highly effective, professional manner.

Required Skills:
• Represent company in a professional manner at all times, even under pressure.
• Quality and customer focused.
• Excellent verbal and written communication skills.
• Effective problem solver, detail oriented.
• Demonstrate time management skills and the ability to multitask.
• Motivated Team Player – ability to lead and participate within self-motivated work teams.
• Ability to grow within the organization.
• Proficiency with computer programs such as SAP, Microsoft Office, Excel, Word, SharePoint.
• Excellent typing and keyboarding skills.
• Proficient math skills.
• Ability to work a variety of work schedules, including holiday and weekend emergency coverage.
• Produce error free work

Soft Skills:
• Strong interpersonal skills.
• Team oriented.
• Sincere desire to deliver an outstanding customer experience

Shift Start/End Time: Flexible Monday-Friday between the hours of 8am - 8pm

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to

If you have any questions surrounding the application process, please feel free to reach out to: Macy Moua (

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_2_022862_402774