Customer Service

Customer Service Associate

Adecco is assisting a local client in recruiting for a Temp to Hire Customer Service position in Englewood, CO.  In this role you will interact with customers via telephone to provide information, process transactions, and reply to inquiries about products and services.  You will also be charged with handling and resolving complaints.  If you meet the qualifications listed below, please Apply Now!

Responsibilities for this Customer Service Position include:

Essential Job Functions:

  • Provide customer conflict resolution while supporting company goals and maintaining profitability
  • Resolve customer inquiries/issues; in-bound calls, e-mail, and written correspondence
  • Assist with customer resolution within the parameters of defined business rules and standard operational procedures
  • Product Sales training- learn extensive product line and apply knowledge to support customer inquiries
  • Interface with vendors, department managers, dealership managers and Merchandise buyers in response to customer inquiries, complaints or to report deficiencies and/or issues
  • Provide feedback to respective areas on customer response to marketing campaigns, product deficiencies, process issues and recurring complaints

Qualifications:

  • Past professional experience and accomplished employment history.
  • Strong communication and problem-solving skills.
  • Basic writing and grammar skills necessary to draft fax, e-mail, or written correspondence to customers, freight companies, and company Managers.
  • Ability and desire to learn extensive product line knowledge.
  • Basic computer skills-knowledge of Microsoft applications is a plus
  • High school education and two years of customer service and/or sales experience; or one to two years related experience.

Shift Hours:        3:30pm – 12am MST Monday-Sunday

Pay:                       $12.00 per hour plus overtime as needed.

Status:                  Temp to Hire opportunity once hired your salary will change
                               to $14 per hour.

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this Customer Service job in Englewood, CO or any related opportunities with Adecco.

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_99_020088_577872