Customer Service

Adecco is looking for a Customer Service Rep / Planner Monday to Friday 7:30am- 4:00pm in partnership with a local metal finishing company in North Andover MA.

Hourly rate is DOE $14- $18

DUTIES AND RESPONSIBILITIES:
1) To maintain the in process jobs list, deleting shipped orders and adding received orders in a timely manner.
2) To coordinate with Production and Q.A. personnel on a daily basis to status in process orders and communicate customer priorities and issues to the organization.
3) To communicate and follow up with the customer base on order status, pickups, deliveries and any issues.
4) To monitor scheduled delivery adherance and notify proper key personnel of any unresolved issues.
5) To coordinate with receiving personnel all priorities that need to be received for the day.
6) To provide shipping personnel with a daily list of orders scheduled for shipment that day. (Include how the orders will be shipped and approximately what time.)
7) To coordinate with Q.C. on the daily shipping schedule to assure that orders will reach the shipping area in a timely manner.
8) To review and update customer dispatches, as required.
9) Maintain and assure compliance to all health and safety standards per industry standards and policies and procedures.
10) To diligently work with all production and quality and service departments such as lab, admin and other to achieve customer delivery performance goals.
11) Perform other duties as directed.
12) Maintain a neat and organized work area.  

If you are interested in this position, please give us a call at 603-598-0117 or text us with your name and the position that you are applying to at 978-504-2031.
 

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Reference number US_EN_99_025281_388856