Customer Service-Owner Relations

  • Location
    Ponte Vedra Beach, Florida
  • Job type
    Contract/Temp to Hire
  • Salary
    $ 12 - $ 14 / Year
  • Category
    Call Center & Customer Service - Customer Service

Adecco is assisting a local client in their search for a detail-oriented Customer Service Representative in Ponte Vedra Beach, FL. This is for a temporary to permanent opportunity that will give you valuable experience to enhance your career. Successful candidates must have excellent verbal skills, be reliable and able to provide outstanding customer service. If you meet the qualifications listed below please Apply Now!

 

Responsibilities:

 

  • Answer incoming calls from property owners
  • Monthly owner statement preparations by reviewing owner statements and answering owner question about owner statements
  • Communicating both current and prospective owners for their properties and discussing improvements/enhancements to increase higher rental income
  • Follow up and coordinate with prospective new property owners and existing owners.
  • Working with our satellite offices for “new unit” set up to make certain accurate information is entered in the database and the block dates are correctly entered.
  • Maintaining proper owner block and owner reservations
  • Maintaining property registrations and other property regulations process
  • Communicate service repair costs to owners and expected completion times to guests
  • Work on pro-active service issues with owners during “off season” to improve properties
  • Follow up with owner questions and build good relation with property owners

 

Qualifications:

 

  • High School Diploma, some college preferred
  • Proficient in Microsoft Office & Google Docs
  • Excellent verbal and written communication skills
  • Clear phone presence
  • Must have flexibility to work weekends
  • Prior Customer Service experience
  • Knowledge of state and county property registration guidelines for short term transient rentals is a plus
  • Knowledge of basic accounting skills and how journal entries impact financial statements is a plus

 

M-F. 9:00 AM-5:00 PM with rotating Saturdays. 

 

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.
 

Click on Apply Now to be considered for this Customer Service Representative job in Ponte Vedra, FL or any related opportunities with Adecco.

 

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled



  • Apply with Adecco

Reference number US_EN_99_025186_11852660