Customer Service

 

Adecco is assisting a local manufacturing client in recruiting for a Customer Service Representative in Robinson Township, PA. If you meet the qualifications listed below, please Apply Now!

 

Key Duties/Responsibilities:

  • Provide quality telephone and email support with a high degree of customer service, expertise and timeliness.
  • Respond to customer requests via phone, fax, and email, including, but not limited to, order status, product lead times, expedites, product recommendation, item descriptions, and pricing information.
  • Resolve order discrepancies, both pre and post shipment.
  • Work with Manufacturing, Shipping, Technical Service, Sales and other internal groups to assure prompt and professional handling of customer orders.
  • Acknowledges and addresses problems and issues in an honest, up-front, non-judgmental manner; provide follow-up to help to ensure customer satisfaction.
  • Strong written and verbal skills are necessary for interacting with clients; must be able to speak effectively with both non-technical end-users as well as IT professionals; must be comfortable with extensive on-the-phone consultations.
  • Respond promptly and professionally to customer inquiries and concerns.
  • Ability to work effectively with team members to resolve customer issues

 

Education and Knowledge:

  • Demonstrated commitment to customer service.
  • Experience with Microsoft Office products – Outlook, Word and Excel.
  • Knowledge or experience with customer service management systems and tools
  • Excellent verbal and written communication skills along with pleasant demeanor
  • Bachelor’s degree or equivalent work experience.

 

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled


Click on Apply Now to be considered for this Customer Service Representative job in Robinson, Township, PA or any related opportunities with Adecco. You can also email resumes directly to erin.cavanaugh@adeccona.com.

  • Apply with Adecco

Reference number US_EN_99_020948_364065