Customer Service

  • Location
    Reno, Nevada
  • Job type
    Contract/Temp to Hire
  • Salary
    $17.00/Hour
  • Category
    Call Center & Customer Service - Customer Service

Adecco is assisting an international manufacturing company in their search to identify an Account Specialist for the Customer Service and Inside Sales department at their Reno, NV location. 

 

Job Title: Account Specialist
 

Job Summary:

The Account Specialist is responsible for telephone and customer service support to Key Partners and internal customers by obtaining, entering and verifying the accuracy of order information, handling requests and proactively responding to customer needs in a timely and professional manner. The Account Specialist will perform outbound calls and act as an agent for the territory managers, regional sales managers, and/or national account managers to determine product requirements, volume, and contact names for perspective customers. The Account Specialist will maintain customer data in company database to increase efficiency of account management and will continually seek to improve operational performance to meet customer’s needs. The Account Specialist will develop relationships with the inside operational managers at the assigned distributors and will provide outstanding support to distributor’s sales representatives to assist them in representing products. 

 

Job Requirements:
High level of phone communication skills
Accurate and effective data entry
CRM software knowledge
Very professional approach with customers
Strong attention to detail
Must be punctual, dependable and dedicated to achieving operational excellence
High level of interpersonal skills


Job Competencies:
Customer Service and Telesales
Product and Market knowledge
Phone skills and techniques
Ability to overcome objection and rejection

 

This is a temp to hire opportunity. Please apply and attach your updated resume for consideration. 

 

Adecco is an EOE.



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Reference number US_EN_99_028124_11902092