Customer Service Rep 2

  • Location
    Evans, Georgia
  • Job type
    Contract/Temporary
  • Category
    Call Center & Customer Service - Customer Service




Adecco is currently assisting a client in their search to fill an exciting Customer Service Representative 2 role in Evans, GA! Apply now if you meet the qualifications listed below!

POSITION: Customer Service Rep 2
LOCATION: Evans, GA
HOURS: Full-time, 40 hours per week, 8:00am-5:00pm
DURATION: 12 months (contract)
PAY RATE: $17/hr.

Responsibilities, Qualifications, & Details:

The Customer Service Representative 2 role is responsible for interacting with customers to provide information in response to inquiries about products, services, and to handle, as well as resolve complaints.

Qualifications:
Education/Experience: High School Diploma or equivalent
2 to 4 years customer service related experience required

Skills and Competencies: Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage one’s time. Ability to accurately document and record customer/client information. Previous experience with computer applications, such as MS Outlook or data entry software.

Major Job Duties and Responsibilities: Resolve customer’s service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.


***Applicants must be currently authorized to work in the United States on a full-time basis. We’re unable sponsor applicants with the following work visas: H1B, H2B, E3, TN1***

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to:

Maria B. Mehta
Recruiter

Office 631.844.4909
Maria.Mehta@adeccona.com

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled




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Reference number US_EN_2_022862_403238