Customer Service Rep 2

  • Location
    Kalamazoo , Michigan
  • Category
    Call Center & Customer Service - Customer Service
  • Job type

Adecco is currently assisting a local client in their search to fill an exciting Customer Service Rep 2 in KALAMAZOO, Michigan! Apply now if you meet the qualifications listed below!

POSITION: Customer Service Rep 2
DURATION: 5 months
PAY: $14.92/HR

Responsibilities, Qualifications, & Details:

Worker will spend 6.5 hours per day on the phones. The other 1.5 is for research needed for calls and breaks.

Candidates will receive a call log each day where they will log all of the information that is provided during their calls.

They will speak to customers about a number of financial products.

6 weeks of training will be provided

Will work with vault and lock box teams

Will work with the manager and multiple team leads

This position is a great foot in the door with the client.

The candidate will learn about a number of financial products that could allow them to advance with the client

Past Exp/Skills:

The more customer service experience on the resume the better. This will separate average candidates from great candidates

The manager has had success with candidates that have worked in customer service settings like Kohl's or other department stores

The manager would not like to see resumes of candidates that hop from job to job every few months

Performance Measures

How many calls were completed successfully and how many were abandoned

Calls are listened to and observed

Interviews: Face to Face

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to

If you have any questions surrounding the application process, please feel free to reach out to:
Taj Rolin at (470) 219. 6864 or

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_022862_397973