Customer Service Rep 21/PROFESSIONAL/8351774/ GA

  • Location
    Macon, Georgia
  • Job type
    Contract/Temporary

Adecco is assisting a local client and recruiting for an Customer Service Rep in Macon, GA

 

Customer Service Rep

Macon, GA

12 Months

Mon thru Friday 7:30AM to 5:30PM

 

SUMMARY OF DAY TO DAY RESPONSIBILITIES: 

 

Summary:

Responsible for interacting with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

 

Education/Experience: High School Diploma or equivalent. 2 to 4 years customer service related experience required.

 

Skills and Competencies: Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage ones time. Ability to accurately document and record customer/client information. Previous experience with computer applications, such as MS Outlook or data entry software.

 

Major Job Duties and Responsibilities: Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.   

 

HOW TO APPLY:

 

 If you have any questions, you can contact Arielle Thurston by email at Arielle.Thurston@adeccona.com. 

 

**Must be eligible to work for any employer in the U.S. without sponsorship / no corp to corp or 3rd party contracting arrangement / Adecco W2 only and not require relocation assistance.

 

***Successful completion of a full background check, drug screen, employment verification, educational verification and reference checks required upon offer.

 

Important information: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

 

The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k)and Insurance Benefit Plans.

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

 

 

 



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Reference number US_EN_99_028082_11933163