Customer Service Rep - Addison, TX

New
  • Location
    Addison, Texas
  • Job type
    Contract/Temp to Hire
  • Salary
    $ 11.5 - $ 12.5 / Hour
  • Category
    Office, Clerical & Administrative - Administrative Assistant

Responsibilities for this Call Center Representative job include:

- Handle a high volume of calls with varying degrees of questions or concerns
- Handle and resolve complaints
- Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
- Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
- Achieve productivity standards and goals set by the company while maintaining high level of customer service
- Refer unresolved customer issues to designated call center department or supervisor for further investigation



Qualifications:

- High School
- 1+ years of Customer service, retail or
- Candidate must be able to sit for the majority of their shift
- Excellent verbal and written communication skills
- Make good decisions and resolve issues in a clear, calm, and diplomatic matter
- Computer literate - Proficient with Email and Microsoft Word
- Able to work in a team environment

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.


  • Apply with Adecco

Reference number US_EN_1_025383_11870894